Frequently Asked Questions

Everything you need to know about your Tillmans Tranquils experience.

How long does shipping typically take?

Most orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return for a refund or exchange.

How can I track my order?

Once your order ships, you will receive an automated email containing a tracking number and a link to monitor your package's progress.

Are your products lab tested?

Yes, all Tillmans Tranquils products undergo rigorous third-party laboratory testing to ensure purity, potency, and safety for our customers.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, through our secure encrypted checkout process.

Do you offer international shipping?

Currently, we only ship to addresses within the United States. We are working on expanding our logistics to support international customers in the future.